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Acquiring Effective Workplace Communication Skills

/Acquiring Effective Workplace Communication Skills
Communication Skills

Communication skills that create an impact on the listener are essential, especially when you are a part of an organization or a job profile that demands frequent interactions with your colleagues and clients. People who have better communicating etiquettes usually enjoy positive interpersonal relationships with friends and family. While some are naturally gifted with this skill, some acquire it as a result of their experience and through various people that they get to interact with on an everyday basis. Communication is not just about how well you speak but also how well you listen and understand what the other person intends to interpret. This indicates that a good conversation can begin when you are good at listening.

Listen carefully

Listening and hearing are two completely different things. Learn to not just listen to the spoken words but the way they are being spoken and also do not forget to observe the body language of the speaker. If you do not understand what the other person is saying, you can always use the clarification technique to be 100% sure what the other person has said. By using this simple method you can avoid any confusion. Instead of thinking about what you can say in return, focus on what is being said. Good listening skills will help you communicate better with your friends, colleagues and other acquaintances.

Consider other people’s emotions

Be compassionate about the emotions of people around you. Understand their hardships and do not miss opportunities to commend people for their achievements. Be aware of what people are going through in their personal lives so that you can deal with them accordingly. Whether they have a healthy life or are facing any kind of stress. Making eye contact wherever needed makes you come across as a confident person and a good listener. Use the listener’s first name often to grab their attention. To make people feel valued, ask for their opinions at regular intervals during the conversation. Think about the emotional effects of your words on the other person before getting them out of your mouth. Follow the socially acceptable norms of communication while speaking.

Become empathetic

When you look at things from others point of view, you become more empathetic. Try not to be judgmental or bias due to defined notions or opinions rather take into consideration the person’s responses based on their perspective and the situations that they are put into. Keep your emotions aside so that you can understand the emotions of others. Keep forward your honest and clear viewpoint to avoid any misunderstandings or confusions. People may find it emotionally challenging to speak about certain subjects so discuss such topics in an appropriate manner.


Praise others with words and gestures that would encourage them. Encourage people and make them feel valued by means of your communication. When you make people feel appreciated there are more chances of them returning the favor. Everyone involved in the communication should be given equal chances to present their thoughts. Remember a charismatic personality only looks appealing when it is complemented with excellent communication skills.

These practices will be beneficial to you if you follow them consistently and try to implement them in your day-to-day lives. Having good communication skills will help you immensely in expressing your thoughts, needs, feelings and decision-making. Remember, great communication is not when you speak to win the argument or force your opinions on someone but when you understand the other person and listen patiently to what they have to say.